In order to better understand our customers and give you a pleasurable customer experience online, we remember and store information about how you use our website. This is done using small text files called Cookies that are stored by a browser on your computer. Cookies come in all shapes and sizes and are easy to understand once you know what they do. Some cookies are essential for websites to work and others remember things that interest you.
For example, we may remember destinations you like or hotels that might have caught your eye. From this we are able to deliver a more personalised service and even recommend other fantastic offers as per your interests and preferences.
In all cases this information is strictly anonymous and will never reveal any personal information. Cookies are completely harmless and only contain data that we think will help benefit your experience on our website. You can manage them at any time and even choose to remove them if you wish!
A cookie is a small text file that is stored on your computer when you visit a website. Cookies record anonymous information about your online preferences and do not contain any personal information about you.
There are two main types of cookies; session or persistent, depending on how long they are used:
We may also store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.
Third party vendors, including Google, may show our ads on sites on the internet and may use cookies to serve ads based on a user’s prior visits to our website.
Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page or by visiting the Network Advertising Initiative opt out page.
The website will still work and you will be able to get the information you need from the site. But as we develop how the site works and offer more sophisticated services through it, upgraded and new features will most likely rely on cookies.
For example if we begin to tailor the content to your interests as expressed by your browsing behaviour – this depends on cookies. If you have declined cookies then we would not be able to deliver this kind of service to you.
Managing cookies in your browser
Most modern browsers will allow you to:
You should be aware that any preferences will be lost if you delete cookies. Ironically, this includes where you have opted out from cookies, as this requires an opt-out cookie to be set. Also, if you block cookies completely many websites will not work properly and some functionality on these websites will not work at all. We do not recommend turning cookies off when using our LetsGo2 Products and Services for these reasons.
These cookies are essential in helping you to move around our websites and use their features, such as accessing secure areas of the website. Without these cookies, services you have asked for, such as setting up PIN protection on Letsgo2.com, cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you’ve been on the internet.
Some examples of these essential cookies include:
These cookies allow websites and applications to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect is usually anonymised which means we can’t identify you personally. They do not gather any information about you that could be used for selling advertising or remembering where you’ve been on the internet, but do help with serving advertising.
In order to keep LetsGo2 Products and Services relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use them. For example, we can see which options of the LetsGo2 Products and Services are most popular, identify which destinations/holidays/hotels have been watched online, identify when errors occur, and test different versions of a page or feature to see which one works best.
These web analytics services may be designed and operated by other companies on our behalf. They do this using small invisible images known as “web beacons” or “tracking pixels” that may be included in the LetsGo2 Products and Services. These are used to count the number of times something has been seen. These web beacons are anonymous and do not contain or collect any information that identifies you.
The web analytics services may also use cookies and similar technologies to make the information collected by the web beacons more useful. When you are viewing a website, a cookie is transferred to your browser by the web server and is stored on your computer. It can only be read by the server that gave it to you. Similar technologies may operate in other LetsGo2 Products and Services.
Cookies allow web analytics services to recognise your browser or device and, for example, identify whether you have visited our LetsGo2 Products and Services before, what you have previously viewed or clicked on, and how you found us. The information is anonymous and only used for statistical purposes. It allows us to track information, such as how many individual users we have and how often they visit our websites. It also helps us to analyse patterns of user activity and to develop a better user experience. For example, we might see that many people who viewed Hotel A also viewed Hotel B and we can then recommend Hotel B to everyone else who viewed Hotel A.
Web analytics data and cookies cannot be used to identify you as they never contain personal information such as your name or email address. However, if you have registered and signed in to our LetsGo2 Products and Services, we may combine information from your registration with the data we get from the web analytics service and its cookies (or similar technologies) to analyse how you and other people use our LetsGo2 Products and Services in detail and, where you have opted in to receive such communications, to send you email and other communications that might be of interest to you. The combined information may include information that is collected by the web analytics services while you are not signed in, and information that was collected using cookies and similar technologies before you registered or signed in. Where the combined information can be used to identify you, we use it only in accordance with our Terms of Use and Privacy Policy.
With Cookie Targeting, a web site publisher can more accurately target ads by using information collected from a visitor to the publisher’s site. This information is taken from a cookie that has been attached to the visitor on the site.
We work with a small number of third party suppliers to give you access to more great features on our website.