Jumeirah Beach Hotel

Keeping everyone healthy

On arrival, you will notice that all our colleagues will be wearing masks and respecting social distancing when greeting you. We ask that our guests also wear masks in public areas and maintain the recommended two-metre distance from others. Masks are available from numerous guest points across our hotels and resorts, for your convenience. When using the lifts, we ask that you allow the guest in front to travel alone.

Our staff are trained and disciplined in good hygiene practice. We conduct regular temperature checks and are tripling the volume of fresh air in public areas. All public areas are fogged from 1 to 3 times a day, depending on footfall.

We are proud to announce the partnership and collaboration with two hygiene and safety industry giants, Bureau Veritas and Ecolab, who shall audit our hygiene practices across the guest journey, to ensure compliance to the highest standards and meet the needs under the present circumstances.

Fabulous food in different formats

We remain committed to delivering exceptional dining experiences and as an added precaution and for your peace of mind, our restaurants are fully sanitised before each service. Our buffet dining options have been redefined as á la carte; our tables are spaced at the appropriate distance to maintain social distancing, and all tables are set with a sanitiser dispenser and pocket size packs of sanitising wipes.

Looking after your room

Our housekeeper will clean and fully aerate your room each day, while you are out. This will be scheduled at your convenience. Sanitising and hygiene amenities are at your disposal in each guest room and include masks, sanitising gel and sanitising wipes with the correct specifications. Rooms are left vacant for three days after each stay as an additional safety measure. Where this is not possible due to high occupancy, the room undergoes a complete fogging process. Pillows and duvets undergo a thermal hygiene process, and pillow and mattress protectors are changed after each checkout.

Leisure 

A selection of our most popular restaurants, kids clubs, fitness centres, beaches, pools and Wild Wadi Waterpark are now operational, in strict accordance with health and safety guidelines from the Ministry of Health and Prevention. In alignment with the directives from Dubai Department of Economic Development and as part of our commitment to the health and safety of our guests and colleagues, operations for our spa facilities remain suspended until further notice. The situation will be continually re-evaluated with the authorities.

Every aspect considered

Please be assured that we are implementing many more measures behind the scenes for your wellbeing, from colleagues’ transportation to food service and laundry, exceeding standards.